Refund policy

Commitment to Quality and Service

At Retroville, we pride ourselves on quality and customer satisfaction. Our returns policy is as follows:

Final Sales

• All Sales Are Final: We encourage you to choose carefully as all sales are considered final.

Store Credit

• Eligibility for Store Credit: If you have a change of heart about your purchase, we offer the option to return the item in exchange for store credit under certain conditions:
  • The item must be in its original, brand-new condition.
  • The item must be accompanied by the original receipt.
  • Returns for store credit must be made within a specified period from the purchase date (please insert the specific time frame, e.g., 14 days).

Credit Card Purchases

• Matching ID Required: For purchases made with a credit card, any returns or exchanges will require a matching ID to process in order to protect against fraud.

Additional Information

• Contact Us: Should you have any questions about our returns policy, please don't hesitate to reach out to our customer service team for assistance.

Thank you for shopping at Retroville.