Shipping policy

Commitment to Quality and Service

At Retroville, we pride ourselves on quality and customer satisfaction. Our returns and shipping policies are designed with this in mind.

Final Sales

• All Sales Are Final: Please select your purchases carefully as all sales are final.

Store Credit

• Eligibility for Store Credit: We understand that sometimes things don't work out. We offer store credit if:
  • The item is returned in its original, unused condition.
  • The item is brought back with the original receipt.
  • Returns for store credit are made within a specific period from the purchase date (please define the return window).

Credit Card Purchases

• Matching ID Required: For credit card purchases, we require a matching ID for any returns or exchanges to ensure the security of your transaction.

Shipping Policy

• Flat Shipping Fee: Each order within the United States will incur a $15 flat shipping fee, ensuring that your items are delivered promptly and securely.

Need Help?

• Contact Us: If you have any questions about our returns policy or shipping practices, our customer service team is here to assist you.

Thank you for choosing Retroville.